Customer Engagement & Sales Associate (Live Events)

Location: In-Office – Schaumburg, IL

Schedule:

• Four 10-hour shifts per week.
• Must be available evenings and weekends.
• Note: This role does not offer weekday daytime-only hours.

Pay: $25.00 per hour.

About Us

At The Heartland Roadshow, we operate in the precious metals industry. We are a fast-growing leader in live-action sales, specializing in jewelry and coins. We are expanding our digital presence and looking for energetic, outgoing, and talkative individuals to join our team for our real-time events on platforms like Whatnot.

Job Summary

Are you outgoing, talkative, and looking for a career that isn’t a typical desk job? We are seeking Customer Engagement & Sales Associates to be the voice of our live online events. You will drive sales by presenting products, interacting with a live audience, and creating an upbeat, fun shopping experience. 

No Experience Necessary! We provide full training for candidates with the right personality and communication skills.

Responsibilities:

• Participate in live sales events on platforms such as Whatnot.
• Present products in an engaging, persuasive, and high-energy manner.
   
• Interact with live viewers, answer questions, and encourage purchasing activity.
• Create urgency and excitement to maximize sales during live events.
• Prepare products for live shows (sorting, organizing, light research).
• Maintain organization and accuracy when handling inventory.
• Collaborate with team members to improve show performance and sales strategy.
• Assist with other online sales channels (e.g., eBay) as needed

Qualifications

Required

• Outgoing personality and comfort engaging with an audience verbally.
• Strong verbal communication skills and the ability to maintain a lively conversation.
• Ability to think quickly and adapt in a fast-paced, live environment.
• Reliable with a consistent work history.

Preferred

• Experience in customer service, hospitality, retail, or other people-oriented roles.
• Experience selling jewelry, coins, or collectibles
• Familiarity with eCommerce platforms (e.g., eBay).

What We’re Looking For

• High energy and a welcoming vocal presence.
• Customer-first mindset with a natural ability to influence buyers.
• Comfortable interacting in a live, real-time environment (on camera exposure may be part of the role).
• Self-motivated and performance-driven.
• Quick thinker who can adapt on the fly.
• Dependable and accountable.

Benefits (Full-Time Employees)

• Medical, Dental, Vision Insurance
• 401(k) with Company Match
• Employer-Paid Life Insurance
• Short-Term Disability
• Paid Time Off (PTO)
• Paid Holidays
• Training and growth opportunities

Additional Information

• Work Location: In person – Schaumburg, IL
• Schedule: Four 10-hour shifts per week, with scheduled workdays rotating based on business and coverage needs. Flexibility to work varying weekdays is required.
• Must be available evenings and weekends
• This role does not offer weekday daytime-only hours

The Heartland Roadshow is committed to a fair, respectful, and inclusive hiring process, evaluating candidates based on their experience and alignment with the role.

If you need assistance or accommodation at any point during the application or interview process, please contact our Human Resources team at Careers@heartlandroadshow.com.